Bank Jobs : Aviva Life Insurance
Designation : Walk In for Executive - Inbound - Voice Process ( Day Shifts) - 15 Opening(s)
Job Description :
Purpose:
The jobholder is responsible for providing new business and customer services support through the call centre.
Context:
The jobholder will work within the customer services function focusing on new business and policy servicing.
Main Priorities:
• Deliver efficient, effective, professional and courteous service to intermediaries and customers
• Address all customer and agent requests and queries withinestablished timeframes and service levels
• Take follow up action in respect of customer queries, requestsand complaints and ensure effective closure
• Be proactive towards service level timelines and qualitymetrics as defined in the delivery model
Walk In with a copy of your resume at the below mentioned address from Monday to Friday (May 9, 2011 - May 13' 2011) between 10: AM - 3:00 PM -:
Aviva Life Insurance
Aviva Tower, Sector Road,
Sector-43, Opposite DLF Golf Course,
Gurgaon.
Contact Person - Sandeep
Desired Profile :
Qualifications:
Under Graduate / Graduate from a reputed university/ institute.
Skills/ Knowledge:
• Fluency in English
• Excellent customer service skills including strong communication and listening capabilities
• Proficient in MS office
Experience:
• 0 - 2 years experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector
Contact Person - Sandeep Chaudhry
Email - sandeep.chaudhry@avivaindia.com
Experience : 0 - 5 Years
Role : Cust. Service Exec.
Functional Area : Banking, Insurance
Education :
UG - Graduation Not Required
PG - Post Graduation Not Required
Location : Gurgaon
APPLY NOW
Designation : Walk In for Executive - Inbound - Voice Process ( Day Shifts) - 15 Opening(s)
Job Description :
Purpose:
The jobholder is responsible for providing new business and customer services support through the call centre.
Context:
The jobholder will work within the customer services function focusing on new business and policy servicing.
Main Priorities:
• Deliver efficient, effective, professional and courteous service to intermediaries and customers
• Address all customer and agent requests and queries withinestablished timeframes and service levels
• Take follow up action in respect of customer queries, requestsand complaints and ensure effective closure
• Be proactive towards service level timelines and qualitymetrics as defined in the delivery model
Walk In with a copy of your resume at the below mentioned address from Monday to Friday (May 9, 2011 - May 13' 2011) between 10: AM - 3:00 PM -:
Aviva Life Insurance
Aviva Tower, Sector Road,
Sector-43, Opposite DLF Golf Course,
Gurgaon.
Contact Person - Sandeep
Desired Profile :
Qualifications:
Under Graduate / Graduate from a reputed university/ institute.
Skills/ Knowledge:
• Fluency in English
• Excellent customer service skills including strong communication and listening capabilities
• Proficient in MS office
Experience:
• 0 - 2 years experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector
Contact Person - Sandeep Chaudhry
Email - sandeep.chaudhry@avivaindia.com
Experience : 0 - 5 Years
Role : Cust. Service Exec.
Functional Area : Banking, Insurance
Education :
UG - Graduation Not Required
PG - Post Graduation Not Required
Location : Gurgaon
APPLY NOW
