Thursday, June 30, 2011

Bank Jobs : HDFC Bank Ltd


Bank Jobs : HDFC Bank Ltd


Designation: Personal Banker Authoriser Teller Authoriser

Job Description:

* Branch Merchandising
* Supervise & Monitor Personal Banker desks and contract sales staff
* Authorize Personal Banker transactions
* Branch administration
* Lobby Management
* Resolution of customer queries/complaints
* Customer service to ensure walk in customers issues
* Generate business, cross sell and monitor cross sales of Personal Bankers
* Enhancing the value of existing accounts
* Retention of existing portfolio
* Corporate salaries processing
* Cost Management and staff productivity
* Responsible for Cash and Customer transactions at the Teller counters
* Supervising all Non-Cash transactions like DD/MC, fund transfer etc
* Penetration of Saving Accounts on non liability customers
* Ensure quality customer service is delivered.
* Generate leads for Third Party Products to the customers
* Ensure that all tellers are adequately trained on the Products of the bank.
* Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
* Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
* Reconciliation and maintenance of suspense accounts register as per the required format
* Branch Operations and Audit Compliance

Company Profile:

HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines.

HDFC Bank comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank. Our business philosophy is based on our four core values - Customer Focus, Operational Excellence, Product Leadership and People. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts. We are committed to hiring, developing, motivating and retaining the best people in the industry The Bank’s objective is to build sound business franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments. We are committed to healthy growth in profitability while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.

Desired Profile:

* Candidate must possess a MBA/PGDBA/PGPM

* Minimum 3 year(s) of working experience is required for this position

* Banking Product Knowledge

* Team Management/Interpersonal Skills
 
* Good Communication Skills

Experience: 3 Years

Functional Area: Other

Education:
UG - Any Graduate - Any Specialization
PG - MBA/PGDBA/PGPM

Location: Coimbatore, Cuddalore, Erode, Madurai, Nagercoil, Ooty, Thanjavur, Tiruchirapalli, Tirunalveli, Tuticorin, Salem, Hosur


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