Bank Jobs : YES BANK
Designation: Branch Service Delivery Leader
Job Description:
Job Role:
• To ably represent the Bank to all retail banking & prospective customers while efficiently & effectively managing the performance of the Operations team.
Job Responsibilities:
• To meet & exceed all service & process related parameters as laid down by the Bank.
• To efficiently monitor the key responsibilities assigned to the Teller & Branch Service Partners desks.
• To diligently ensure implementation of all internal & external guidelines/process notes for the Teller functions & branch operations.
• To play the role of a guide & mentor to reporting personnel with respect to Sales / Service & Operational efficiencies.
• To meet & attempt to exceed the branch’s business targets with relation to X-Sell of various Bank, NBD & 3rd party products
Company Profile:
YES BANK is a state-of-the-art high quality, customer centric, service driven,private Indian Bank catering to the “Future Businesses of India”, and is an outcome of the professional & entrepreneurial commitment of Rana Kapoor, Founder, Managing Director & CEO. As the Professionals’ Bank of India, YES BANK has exemplified ‘creating and sharing value’ for all its stakeholders, and has created a differentiated Banking Paradigm. Since inception, YES BANK has tried to play a catalytic role in bridging the infrastructure and knowledge gap in various Sunrise sectors of the economy. As part of the differentiated strategy, YES BANK has had a strong focus on Development Banking, and has tried to play a catalytic role in bridging the infrastructure and knowledge gap in Sunrise sectors of the economy, asis evident from cutting-edge work that the Bank has done in the area of Food & Agribusiness, in most cases first-of-its kind in India, Infrastructure, Microfinance, and Sustainability. Our focus on Governance and Good Corporate Citizenship, actualized through YES BANK’s Responsible Banking approach, stands evidence of YES BANK’s strategic vision.
In a short span of 6 years, YES BANK has fructified into a ‘“Full Service Commercial Bank” that has steadily built Corporate and Institutional Banking, Financial Markets, Investment Banking, Corporate Finance, Branch Banking, Business and Transaction Banking, and Wealth Management business lines across the country, and is well equipped to offer a range of products and services to corporate and retail customers. YES BANK offers a full-range of client-focused corporate banking services, including working capital finance,specialised corporate finance, trade and transactional services, treasury risk management services, investment banking solutions and liquidity management solutions among others to a highly focused client base. The Bank also has a widespread branch network of over 200 branches across 149 cities, with over 290 ATM's and 2 National Operating Centres in Mumbai and Gurgaon. Since inception, YES BANK has adopted innovative and creative technologies that facilitate robust systems and processes and facilitate in the delivery of world-class banking solutions that significantly improve the business and financial efficiency of our clients.
Desired Profile:
Characteristics & Competencies :
* Personal Characteristics & traits
• Excellent communication skills in English & the local language.
• Should be well versed on financial services market/awareness of current affairs atleast in the financial sector.
• Must possess good ‘managerial’ skills to be able to effectively foresee the activities of the Teller & CSE functions.
• Must be friendly, creative, optimistic by nature & possess a positive attitude.(helps in building a bond with clients & managing under pressure)
• Well groomed with a overall pleasing personality
• Must be a quick learner and possess the ability to train personnel & monitor performance.
• Must enjoy meeting & servicing a varied lot of customers.
• Must have a positive inclination towards sales & treat it as a challenge.
• Must be able to network effectively both within (with other divisions)& outside the Bank (with clients)
* Technical Competencies
• Basic knowledge on all aspects of ‘Basic Banking’
• Thorough knowledge of Teller, vault, LCY & FCY remittances.
• Product knowledge of Bank, 3rd party and NBD products.
• Good exposure and knowledge in Clearing (Inward/Outward).
• Good understanding & knowledge of the customer behavior & their expectations.
• Must possess the ability for to motivate self and the whole team.
• Suitable knowledge of products n services offered by competitive Bank branches, atleast in the immediate vicinity
Experience: 3 - 8 Years
Functional Area: Banking, Insurance
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Agartala, Aizawal, Shillong, Silchar
APPLY NOW
Job Description:
Job Role:
• To ably represent the Bank to all retail banking & prospective customers while efficiently & effectively managing the performance of the Operations team.
Job Responsibilities:
• To meet & exceed all service & process related parameters as laid down by the Bank.
• To efficiently monitor the key responsibilities assigned to the Teller & Branch Service Partners desks.
• To diligently ensure implementation of all internal & external guidelines/process notes for the Teller functions & branch operations.
• To play the role of a guide & mentor to reporting personnel with respect to Sales / Service & Operational efficiencies.
• To meet & attempt to exceed the branch’s business targets with relation to X-Sell of various Bank, NBD & 3rd party products
Company Profile:
YES BANK is a state-of-the-art high quality, customer centric, service driven,private Indian Bank catering to the “Future Businesses of India”, and is an outcome of the professional & entrepreneurial commitment of Rana Kapoor, Founder, Managing Director & CEO. As the Professionals’ Bank of India, YES BANK has exemplified ‘creating and sharing value’ for all its stakeholders, and has created a differentiated Banking Paradigm. Since inception, YES BANK has tried to play a catalytic role in bridging the infrastructure and knowledge gap in various Sunrise sectors of the economy. As part of the differentiated strategy, YES BANK has had a strong focus on Development Banking, and has tried to play a catalytic role in bridging the infrastructure and knowledge gap in Sunrise sectors of the economy, asis evident from cutting-edge work that the Bank has done in the area of Food & Agribusiness, in most cases first-of-its kind in India, Infrastructure, Microfinance, and Sustainability. Our focus on Governance and Good Corporate Citizenship, actualized through YES BANK’s Responsible Banking approach, stands evidence of YES BANK’s strategic vision.
In a short span of 6 years, YES BANK has fructified into a ‘“Full Service Commercial Bank” that has steadily built Corporate and Institutional Banking, Financial Markets, Investment Banking, Corporate Finance, Branch Banking, Business and Transaction Banking, and Wealth Management business lines across the country, and is well equipped to offer a range of products and services to corporate and retail customers. YES BANK offers a full-range of client-focused corporate banking services, including working capital finance,specialised corporate finance, trade and transactional services, treasury risk management services, investment banking solutions and liquidity management solutions among others to a highly focused client base. The Bank also has a widespread branch network of over 200 branches across 149 cities, with over 290 ATM's and 2 National Operating Centres in Mumbai and Gurgaon. Since inception, YES BANK has adopted innovative and creative technologies that facilitate robust systems and processes and facilitate in the delivery of world-class banking solutions that significantly improve the business and financial efficiency of our clients.
Desired Profile:
Characteristics & Competencies :
* Personal Characteristics & traits
• Excellent communication skills in English & the local language.
• Should be well versed on financial services market/awareness of current affairs atleast in the financial sector.
• Must possess good ‘managerial’ skills to be able to effectively foresee the activities of the Teller & CSE functions.
• Must be friendly, creative, optimistic by nature & possess a positive attitude.(helps in building a bond with clients & managing under pressure)
• Well groomed with a overall pleasing personality
• Must be a quick learner and possess the ability to train personnel & monitor performance.
• Must enjoy meeting & servicing a varied lot of customers.
• Must have a positive inclination towards sales & treat it as a challenge.
• Must be able to network effectively both within (with other divisions)& outside the Bank (with clients)
* Technical Competencies
• Basic knowledge on all aspects of ‘Basic Banking’
• Thorough knowledge of Teller, vault, LCY & FCY remittances.
• Product knowledge of Bank, 3rd party and NBD products.
• Good exposure and knowledge in Clearing (Inward/Outward).
• Good understanding & knowledge of the customer behavior & their expectations.
• Must possess the ability for to motivate self and the whole team.
• Suitable knowledge of products n services offered by competitive Bank branches, atleast in the immediate vicinity
Experience: 3 - 8 Years
Functional Area: Banking, Insurance
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Agartala, Aizawal, Shillong, Silchar
APPLY NOW
